iOM’s International Support Centre (www.iomhelp.com), has been the critical differentiator when it comes to post-sales support and commended by Clients both locally and overseas.
All too often, Companies question the requirement to pay for ongoing support. Unbeknownst to the company is that software by its very nature is very dependent on its host environment whether be it Hardware, Operating Systems and Network technology.
For this very reason, Development Companies need to continuously ensure that their software is compliant with the changes or advancements in all three of the above. This required continuous investment in R&D and product development.
Therefore, an active support agreement ensure that your software solutions never depreciate and are futureproofed, continuously.